Order, Payment & Shipping

What if I don't have a PayPal account?

If you don't have a PayPal account, we accept all credit cards: just select 'PayPal' and click the 'Pay with Debit or Credit Card' button.

How long for you to process my order?

It will take 48 business hours to process your order. Once the parcel has been shipped out, you’ll receive a shipping notification with tracking number via email.

How long does shipping take?

Generally, the shipping takes 4~5 work days to most areas. We ship Monday through Friday, excluding weekends & holidays. We can not guarantee Saturday delivery.

What should I do if I don’t receive a confirmation email?

Please email us at (customer@victoriawig.com) for help.

What should I do if my payment was declined?

Please email us at (customer@victoriawig.com) for help.

Is my personal information secure?

Victoria's Wig is aware that the security of your private information from the use of our website is an important concern. We take the protection of your personal data very seriously.