Exchange & Return Policy

*** All payments made through PayPal will be charged a 4% handling fee. When applying for a full refund, the portion of the handling fee will not be refunded, please be sure you know it well. ***

Can I return it if I don’t like it?

We’re pleased to accommodate returns & exchanges within 90 days on all hair extensions & wigs that have not been worn, cut or styled.

When will I receive my refund?

A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned item is able to resell. Once your wigs or hair extensions have been delivered back to our warehouse, it takes up to 1 - 3 business days to finalize.

Can I do an exchange if I bought the wrong item?

Exchanges are easy. Please email us at (customer@victoriawig.com) for help.