CANCEL & CHANGE

Cancellation & Exchange::

You can cancel your order/ item within 2 hours through our customer service email (customer@victoriawig.com). For more than 2 hours, we can’t make sure if successful. If you want to change order before ship out, you will be charged for $5; Once your order has been shipped out, we will not be able to change/cancel it for you. After the order is shipped out if you need to exchange it for the same item, send us an email at customer@victoriawig.com for the Return Info.